Marketing & reviews

Marketing, reviews & client messaging

Two-way texting, SMS and email campaigns, and automated review requests — the tools to keep your calendar full and your reputation growing.

Messages
Maya Alvarez · SMS
MAHey, do you have any openings this Friday for Botox?
GHi Maya! We have a 2:30 PM with Dr. Lane. Would you like to book that?
MAThat works perfectly, yes please!
GBooked for Friday at 2:30 PM. We'll send a reminder Thursday evening.
Review request sent after visit5 new reviews this week
Conversations

Two-way texting with your clients.

Text clients directly from the platform — answer questions, confirm details, and build relationships. Every conversation is tied to the client profile, not scattered across personal phones.

  • Two-way SMS from the platform
  • Conversations tied to the client profile
  • No personal phone numbers needed
Messages
Maya Alvarez · SMS
MAHey, do you have any openings this Friday for Botox?
GHi Maya! We have a 2:30 PM with Dr. Lane. Would you like to book that?
MAThat works perfectly, yes please!
GBooked for Friday at 2:30 PM. We'll send a reminder Thursday evening.
Review request sent after visit5 new reviews this week
Reputation

Get more Google reviews, automatically.

After every visit, Gracero sends a review request — timed for when the client is happiest. Happy clients go to Google; unhappy ones come to you first. Your rating climbs on autopilot.

  • Automated post-visit review requests
  • Direct link to your Google Business listing
  • Negative feedback routed privately to you
Messages
Maya Alvarez · SMS
MAHey, do you have any openings this Friday for Botox?
GHi Maya! We have a 2:30 PM with Dr. Lane. Would you like to book that?
MAThat works perfectly, yes please!
GBooked for Friday at 2:30 PM. We'll send a reminder Thursday evening.
Review request sent after visit5 new reviews this week
Campaigns

SMS and email campaigns that drive visits.

Run promotions, seasonal campaigns, and reactivation flows from the same platform that knows your client data. Target by segment, membership tier, or last visit — no separate marketing tool.

  • SMS and email campaign builder
  • Target by segment, tag, or membership tier
  • Automated win-back for lapsed clients
Messages
Maya Alvarez · SMS
MAHey, do you have any openings this Friday for Botox?
GHi Maya! We have a 2:30 PM with Dr. Lane. Would you like to book that?
MAThat works perfectly, yes please!
GBooked for Friday at 2:30 PM. We'll send a reminder Thursday evening.
Review request sent after visit5 new reviews this week
Questions, answered

Everything you're wondering.

After each visit, Gracero sends a timed SMS or email asking the client to leave a review. Happy clients get a direct link to your Google Business listing. If they indicate a concern, the feedback comes to you privately first.
Yes. Two-way SMS lets you text clients directly from Gracero — no personal phone numbers needed. Every conversation is stored on the client profile for your team to reference.
No. This is outbound marketing and messaging — campaigns, review requests, and conversations you initiate. It's not an AI-powered phone answering service (that's a different product).
Yes. Build and send email and SMS campaigns from the same tool. Target by client segment, membership tier, service history, or last visit date.
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