Marketing & reviews
Marketing, reviews & client messaging
Two-way texting, SMS and email campaigns, and automated review requests. Fill the calendar and grow your Google rating from one screen.
Messages
Maya Alvarez · SMS
MAHey, do you have any openings this Friday for Botox?
GHi Maya! We have a 2:30 PM with Dr. Lane. Would you like to book that?
MAThat works perfectly, yes please!
GBooked for Friday at 2:30 PM. We'll send a reminder Thursday evening.
Review request sent after visit5 new reviews this week
Conversations
Two-way texting with your clients.
Text clients from the platform. Answer questions, confirm details, close on upsells. Every conversation lives on the client profile — not scattered across personal phones.
- Two-way SMS from the platform
- Conversations tied to the client profile
- No personal phone numbers needed
Messages
Maya Alvarez · SMS
MAHey, do you have any openings this Friday for Botox?
GHi Maya! We have a 2:30 PM with Dr. Lane. Would you like to book that?
MAThat works perfectly, yes please!
GBooked for Friday at 2:30 PM. We'll send a reminder Thursday evening.
Review request sent after visit5 new reviews this week
Reputation
Get more Google reviews, automatically.
After every visit, Gracero sends a review request timed for when the client is happiest. Happy clients go to Google. Unhappy ones come to you first.
- Automated post-visit review requests
- Direct link to your Google Business listing
- Negative feedback routed privately to you
Messages
Maya Alvarez · SMS
MAHey, do you have any openings this Friday for Botox?
GHi Maya! We have a 2:30 PM with Dr. Lane. Would you like to book that?
MAThat works perfectly, yes please!
GBooked for Friday at 2:30 PM. We'll send a reminder Thursday evening.
Review request sent after visit5 new reviews this week
Campaigns
SMS and email campaigns that drive visits.
Run promotions, seasonal offers, and reactivation flows from the same platform that already holds your client data. Target by segment, membership tier, or last visit date.
- SMS and email campaign builder
- Target by segment, tag, or membership tier
- Automated win-back for lapsed clients
Messages
Maya Alvarez · SMS
MAHey, do you have any openings this Friday for Botox?
GHi Maya! We have a 2:30 PM with Dr. Lane. Would you like to book that?
MAThat works perfectly, yes please!
GBooked for Friday at 2:30 PM. We'll send a reminder Thursday evening.
Review request sent after visit5 new reviews this week
Related features
Questions, answered
Everything you're wondering.
After each visit, Gracero sends a timed SMS or email asking the client to leave a review. Happy clients get a direct link to your Google Business listing. If they flag a concern, the feedback comes to you privately first.
Yes. Two-way SMS lets you text clients directly from Gracero. No personal phone numbers involved. Every conversation is stored on the client profile for your team.
No. This is outbound marketing and messaging — campaigns, review requests, and conversations you start. It is not an AI-powered phone answering service.
Yes. Build and send email and SMS campaigns from the same tool. Target by segment, membership tier, service history, or last visit date.
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